Datavoice provides fully managed, maintenance with sparing or turnkey voice, data and cabling solutions. Services we provide include:
  • IP telephony and data network installation and relocation services
  • Data and electrical cabling
  • Full staging facility and test laboratory
  • Network design services
  • Project management
  • Facilities management
  • 24/7 Service Desk
 
Current vendor partner relationships and certifications include Avaya, Nortel, Ericsson-LG, NEC, Siemon and Krone. Our highly experienced technical staff are certified to support the following voice and data platforms:
  • Nortel Meridian PABX
  • Nortel Communication Server 1000
  • Nortel BCM
  • Nortel Call Pilot Voicemail/IVR
  • Nortel Symposium/Contact Centre 6/7
  • Nortel Media Processing Server (MPS)
  • LG Ericsson/Aria key systems
  • NEC 8000 Series IP Voice Servers including SV8100, SV8300 & SV8500.
  • NEC Legacy PABXs & Key Telephone Systems
  • NEC SL1100
  • Zeacom Unified Communications For Business (UCB) & Contact Centre
  • Nortel Ethernet Routing Switch (ERS)
  • Avaya Aura/Communications Manager
  • Avaya IP Office

 

Technical Skills Overview
Datavoice can provide implementation and maintenance services throughout Australia for the following key voice platform offerings:
Avaya & Legacy Nortel
  • Meridian
  • CS1000
  • Call Pilot
  • BCM
  • Contact Centre applications including AACC; SECC; SCCS & CC6/7
  • MPS IVR
  • CRQM
  • Communications Manager
  • IP Office
 
NEC
  • SV8100
  • SV8300
  • SV8500
  • VM8000 In Mail (SV8100)
  • UM8000 Unified Messaging (SV8100/SV8300)
  • Desktop Suite (SV8100)
  • Zeacom Unified Communications for Business & Multi Media Contact Centre
  • Legacy Small PBX, Large PBX and Legacy Key Systems
 
LG Ericsson/Aria
  • IPECs
  • Legacy Platforms