Datavoice is a technical services organisation focussed on solution and efficiency driven outcomes for our clients. We are leaders in the provision of Electrical and Data Cabling Services, ICT Services and Unified Communications solutions suitable for businesses of all sizes throughout Australia.
At Datavoice, we pride ourselves on our capacity to design and implement solutions which are effective, fit for purpose, simple to maintain and offer maximum value for our clients. Our consultative approach and comprehensive range of services ensure that we can deliver turnkey solutions, and in turn, an exceptional customer experience.
Datavoice provides solutions and services to Australian Business of all sizes. We have extensive experience across a range of verticals – Small and Medium Business; Mid-Market & Enterprise; Commercial, Health, Hospitality, Education, Government & Defence. We also have a long history and broad capability with the provision of outsourced services for Telecommunication Carriers, Vendors & System Integrators.
Datavoice’s experienced and highly skilled technical team ensure great outcomes for our clients and their customers. The Management and Leadership Teams are accessible and directly involved in the day-to-day co-ordination and delivery of solutions and services. Our clients and are served by a dedicated and integrated team of skilled personnel.
Datavoice maintains a 24×7 Service Desk and has over 80 on staff resources nationally, many of whom have Australian Government Security Vetting Agency (AGSVA) clearance.
Datavoice has an extensive partner network of Australian SMEs which expand our footprint into regional and remote locations.
Datavoice acknowledges that a diverse workforce, representative of the broader Australian community can produce positive outcomes for its business activities.
As an equal opportunity employer, Datavoice uses all reasonable endeavours to provide employment opportunities and career paths to improve long term employment outcomes and enhance a successful and equitable future for all Australians.
Managing Director and Head of Operations
Simon has over 35 years’ experience in the Telecommunications and Contracting sector, with much of this as a successful business owner/director. Over this period, he has seen immense changes to both industries and managed to continue to build and diversify a business that prides itself on customer service and reliability.
‘Our focus is to be flexible enough to deliver on the ever-changing services and support that our customers require that are technology driven’.
Region: National
Based: Melbourne
Director | Sales and Marketing
James has in excess of 20 years’ experience in the Telecommunications sector. He has worked in the vendor and carrier space, and brings a vast presales and technical knowledge that enables him to articulate all elements of end to end delivery to our customers, partners and delivery teams, ensuring great results for all. James has been with Datavoice since 2010, initially as National Sales Manager, and as a Director since 2014.
‘In an industry that is perpetually changing, the one constant is our commitment to our customers. Understanding their requirements, developing and articulating bespoke solutions to enable them to meet their business outcomes, and underpinning this with quality implementation and ongoing support, remain fundamental to what we do. Whilst technology changes at a rapid rate, our commitment to delivering solutions for our clients using this methodology remains unwavering’.
Region: National
Based: Melbourne
Director | Finance & Administration
Peter bring a wealth of professional experience to the Datavoice management team. Peter leads the financial and administrative teams on a national basis, as well as managing the day to day operations of Datavoice’s Canberra Branch.
Region: National
Based: Canberra
Senior Project Manager | Electrical & Data Services
Bio: Ric is a highly experienced Project Manager with a demonstrated history of working in the construction industry. Skilled in Negotiation, Contractors, Procurement, Business Development, and Project Estimation.
Region: Victoria
Based: Melbourne
National Operations Manager
Todd has in excess of 30 years’ experience within the ICT industry, with extensive experience in leading large and diverse projects. Todd has extensive knowledge in communication technology and a deep understanding of managed services, software solutions and infrastructure.
In his capacity as National Operations Manager, Todd leverages his 20 years’ experience in Project Management to coordinate our project and service delivery teams and lead large scale deployments across the country.
Region: National
Based: Sydney
Project Manager
Region: ACT
Based: Canberra
Operations Manager | Voice & Data | Western Australia
Gerry as in excess of 35 years’ experience in the telecommunications industry, having worked as installer and maintainer of telephony solutions from multiple vendors. Gerry leads our Western Australian operations, looking after delivery of national projects in this region as well as a number of large-scale state and local government customers for which Datavoice provides contracted support.
Region: Western Australia
Based: Perth
Business Development Manager | Cabling & Electrical
20 years’ experience in the Telecommunications and Contracting sectors, has armed James with the ability to find solutions to customer’s ICT & Electrical infrastructure challenges.
Region: National
Based: Melbourne
Project Manager | Voice, Data & Electrical Deployment Services
Kate has more than 20 years’ experience working in the Telecommunications industry as both a Project Manager & Business Analyst for vendors, carriers and end user customers. Kate has extensive experience with managing large projects across Australia encompassing voice & data deployment, contact centre implementation, LAN refresh, cabling and nurse call deployment.
Region: National
Based: Melbourne
Project Manager | Electrical & Data Services
Andrew Hart has 25 years within the industry – ranging from large commercial project delivery through to running a service and maintenance company which processed in excess of 40,000 individual work orders annually.
Andrew’s experience as an electrician, project manager and state manager in addition to having worked across all sectors, brings an invaluable skillset to the Datavoice team.
Region: Victoria
Based: Melbourne
Service Desk Manager | Service
Alicia Merrigan oversees Datavoice’s National Service Desk, which is our first point of call for day-to-day enquires. Alicia and her team facilitate the timely handling of change requests and incident response.
Alicia has more than 20 years’ experience working in the Telecommunications industry as both a National Service Desk Manager and onsite cabler. She has extensive experience with running a fast-paced Service Desk encompassing SLA contract obligations, customer service and small-scale project management. In addition to this, Alicia also manages the administration for the Melbourne office.
Region: National
Based: Melbourne
Business Development Manager | Unified Communications
Dougal has more than 14 years’ experience in the communications industry, and is responsible for Account Management & Business Development at Datavoice. Dougal is customer focussed and is highly knowledgeable in the area of ICT technologies. His primary focus and areas of expertise are Unified Communications & Contact Centre (both on premise and cloud based), with competencies in design, professional services, consultancy, managed services, and solution lifecycle support.
Region: VIC & WA
Based: Melbourne
Sales Manager | OBC & SME | Fixed Carriage, Data Access, and Mobility
Kevin has worked in the communications and IT sector for over 11 years across Australia, he has honed his skills in delivering exceptional customer support and tailored solutions.
His career is defined by a strong commitment to addressing client needs and resolving issues efficiently, ensuring a seamless and positive experience for every customer.
Kevin has a deep understanding of the telecommunications landscape which allows him to provide insightful guidance and support, driving both satisfaction and loyalty. Passionate about enhancing customer experiences, he is dedicated to contributing to the success of innovative telecommunications initiatives.
Region: ACT & NSW
Based: Sydney
Business Development Manager/Business Account Manager | Fixed Carriage, Data Access, and Mobility
With over five years of dedicated experience in the telecommunications industry, Prakash is a seasoned ICT Account Manager and Business Development Manager specializing in delivering cutting-edge solutions for telecommunication needs, VoIP systems, and business-grade internet services. Prakash’s expertise lies in understanding complex client requirements and providing tailored solutions that drive efficiency and enhance connectivity.
Region: ACT, NSW Surroundings and South Coast
Based: Canberra
Business Development Manager/Business Account Manager | Fixed Carriage, Data Access, and Mobility
ICT Business Development Manager with 5+ years of experience in driving growth and innovation. Expert in strategic planning for telecom solutions, VoIP systems, and Business-Grade Internet Services. Kritika is skilled in building client relationships and delivering tailored solutions that align with business goals. Committed to excellence and leveraging ICT trends for impactful results and long-term partnerships.
Region: ACT, NSW Surroundings and South Coast
Based: Canberra
Relevant Licenses:
Victorian Registered Electrical Contractor No: 27367
Australian Capital Territory Electrical Contractor Licence No: 200112345
Victorian Security Equipment Installer Registration No: 967-392-20S
New South Wales Security Industry Master License No: 000105554
Australian Capital Territory Security Industry Master License No: Security Industry ACT 2003