ICT Services

Datavoice has a wealth of experience with the provision of project services and BAU support for Business, Enterprise & Government. Whether it be an end to end solution, national deployment services or outsourced support, Datavoice can coordinate and deliver large scale and complex ICT solutions from design through to support, and all stages in between.

From warehousing and logistics, prestaging and asset management, through to onsite implementation and project coordination and lifecycle support thereafter, Datavoice is the first choice for large scale ICT asset delivery projects. Our team works in tandem with your vendor, carrier and internal IT resources, allowing them to focus on outcome driven objectives, whilst we take care of ensuring on site services are fully coordinated and delivered to the highest possible standard.

Our cradle to grave project delivery services include:

  • Warehousing & logistics

  • Pre-staging & asset management

  • Implementation & project coordination

Datavoice has a refined an effective implementation methodology that has been successfully repeated across thousands of customer’s projects.  Timeframes are efficiently managed, and our local multi-skilled ICT professional’s dedication to customer service, and the highest levels of technical ability, make us the trusted integrator of choice.

Our deployment and discovery services include:

  • Discovery & design
  • Project Management
  • Implementation methodology

In addition to physical layer IT and electrical infrastructure, Datavoice can provide a range of active network solutions. These include network security and switching, data cabinet supply and installation as well as Wi-Fi surveys, deployment and maintenance.

Our Wi-Fi, networking & security services include:

  • Wireless connectivity
  • Physical layer infrastructure
  • Network security

Datavoice can provide audio visual integration and service expertise across a wide range of industries, including business, government and education. From simple audio and video conferencing, through to presentation solutions for meeting rooms, board rooms & class rooms, Datavoice can provide turnkey presentation solutions that include integrated room control, distributed audio and video, as well as digital signage.

Our audio-visual solutions include:

  • Audio & video conferencing

  • Collaboration

  • Solutions for education

Datavoice knows that effective consulting and discovery at the early stages of an engagement is an essential process to address a customer’s business challenges. Understanding needs enables unbiased recommendations on a wide range of technology types, and our business-to-business awareness facilitates appropriate commercial modelling for projects and Managed Services.

Our consulting & discover services include:

  • Audit

  • Review
  • Design

Datavoice recognises that when your requirements are clearly understood, the solution can be optimised. Commercial, environmental and component cost considerations are evaluated, and our commitment to design excellence ensures that the solution configuration meets the desired business outcomes.

Our design and optimisation services include:

  • Understanding your requirements

  • High-level design

  • Detailed scoping

Datavoice offers ongoing Maintenance and Support for solutions including customised coverage hours underpinned by clearly defined SLA’s. Our 24 x 7 Help Desk can coordinate Moves, Adds, Changes and Training, and the Datavoice team consults on ongoing product and services updates, lifecycle, enhancements and expansions to drive solution adoption and utilization as your business grows.

Our support solutions include:

  • Response, restoration & service level agreements

  • Lifecycle support & platform updates
  • Projects, expansions & moves, additions & changes

Datavoice can build a bespoke solution to meet the needs of a particular communications application. If you have a specific requirement that can’t be met with a standard product offering, Datavoice can work with you to design, develop and construct a solution tailored to your requirements. Having already developed solutions like this for Defence and Law Enforcement agencies, Datavoice is well positioned to consolidate a range of technologies into an appliance or application that is purpose built to deliver outcomes for the most demanding of situations.

Our bespoke solutions include:

  • Solutions for law enforcement

  • Solutions for defence
  • Push to talk modifications

ICT Products

Datavoice can provide a range of Wi-Fi solutions. Whether you require just a single access point through a larger, multi-site environment with a combination of indoor and outdoor access points, Datavoice can provide a solution that provides great performance even for high density applications like education. As Unified Communications and collaboration mobile applications become increasingly ubiquitous, the reliance on voice capable Wi-Fi has never been so great. Datavoice brings its collective expertise in these technologies to deliver turnkey Wi-Fi solutions that are underpinned with high security and a simple management interface.

With the true convergence of voice and data, LAN & WAN connectivity is critical to the performance and security of your most important business applications.

Datavoice partners with industry leading vendors to deliver end to end networking, switching and security solutions. Whether it be for a data centre, a branch office or a remote worker, Datavoice has a fit for purpose networking solution.

From audio conference phones, to all-in-one video/sound collaboration systems for huddle rooms, through to presentation and telepresence solutions for meeting rooms, board rooms & class rooms, Datavoice can provide turnkey presentation solutions that include integrated room control, distributed audio and video, as well as digital signage.

If you are already using a web-based video platform, we can supply 3rd party video peripherals to improve your room-based experience.

Datavoice can also provide a cloud-based video conferencing and collaboration platform, combining a software solution for personal devices like laptops and mobile phones, with a full line of video conferencing systems and wireless sharing devices that are purpose-built for meeting rooms.